Returns & Exchanges
At Philosophy, we want you to be completely satisfied with your purchase; if a product does not meet your expectations, you may return it within 30 days of receipt for a full refund. Please note that items must be in their original condition and include all original packaging to be eligible for processing.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the products in their original packaging and include the printed return slip inside the box to ensure timely processing.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund has been processed, typically within 7-10 business days.